SIMPLE GAMES SG PTE. LTD. (“we”, “our”, or “the Company”) is committed to protecting the privacy and personal data of our users. This Privacy Policy outlines our practices regarding the collection, processing, and management of personal data in relation to the provision of our virtual digital products and game add-on packs.

Our operations strictly adhere to international data protection standards, including the legal frameworks governed by the European Union (General Data Protection Regulation – GDPR) and New Zealand data privacy legislation.

Age Limitation and Threshold

Our services and virtual digital products are strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or maintain personal data from individuals under this specified age threshold.

By utilizing our website or acquiring our virtual add-on packs, you represent and affirm that you are at least 18 years of age. This threshold is strictly enforced to maintain operational accountability and to avoid administrative or financial complexities arising from the unauthorised use of payment methods by minors.

If we become aware that an individual under the age of 18 has provided us with personal records, such information will be systematically identified and erased from our systems immediately.

Data Collection

We collect only the minimal amount of personal data necessary to fulfil operational obligations and verify transactions. The categories of information processed include:

  • Contact Information: Email addresses and telephone numbers provided during correspondence or account creation.
  • Transactional History: Records of virtual add-on packs acquired, including timestamps and licence delivery data.
  • Technical Identifiers: IP addresses and basic browser attributes collected for transaction verification and system stability.

We do not collect physical shipping addresses, as our inventory consists exclusively of virtual digital products requiring no physical delivery.

Purpose of Data Processing

Personal data is collected and processed solely for the following explicit purposes:

  • To deliver and administer the limited, non-transferable usage licence for our virtual game add-on packs.
  • To provide operational support and respond to customer enquiries.
  • To verify transactions and manage internal audit workflows.
  • To comply with statutory legal obligations within European, New Zealand, and global jurisdictions.

The Company does not sell, rent, or transfer personal data to third parties for marketing or commercial external use.

Data Protection and System Measures

We implement systematic administrative controls and technical safeguards to monitor data integrity and restrict access to personal information. Access to data is confined strictly to authorised personnel who require the information to perform specific operational tasks.

While we establish rigorous operational workflows to protect personal records, users must acknowledge that no system of data transmission over the internet can be described as entirely infallible, and the complete elimination of operational risks cannot be promised.

Data Retention

Personal records are retained only for the duration necessary to fulfil the operational purposes outlined in this policy, to manage user usage licences, or to comply with mandatory financial and regulatory archiving periods under applicable laws. Once the retention period expires, data is permanently deleted or anonymised.

User Rights (European and New Zealand Jurisdictions)

Users residing within the European Union or New Zealand possess specific statutory rights regarding their personal data, including:

  • The Right of Access: The right to request copies of the personal records held by the Company.
  • The Right to Rectification: The right to request the correction of inaccurate or incomplete data.
  • The Right to Erasure: The right to request the deletion of personal records under specific legal conditions.
  • The Right to Restrict Processing: The right to request limitations on how your personal data is utilized.

To exercise any of these rights, individuals must submit a formal request using the corporate contact information provided below.

Corporate Contact Details

For formal enquiries regarding this Privacy Policy or the management of your personal records, please reach out to our administrative office:

  • Company Name: SIMPLE GAMES SG PTE. LTD.
  • Company Registration Number: 202011823W
  • Registered Office Address: 6 Raffles Quay, #14-06, Singapore 048580
  • Corporate Email Address: matching@joylinkfruit.com
  • Telephone: +65 81890366